10. What assessment has the First Minister made of the progress made by Betsi Cadwaladr University Health Board over the last 12 months? OQ58466

Thank you. It's been a challenging year for the health board, and we've had serious concerns about quality, governance and performance, resulting in an increased escalation status to targeted intervention for vascular services and the Glan Clwyd Hospital site. The health board has responded swiftly and there are signs of improvement.

Well, I haven't seen any signs of improvement, Minister. I'm very, very concerned about the parlous state of services for patients across north Wales, particularly those that are served by Glan Clwyd Hospital. But one of the other concerns that is ringing alarm bells in my inbox every single day is the appalling access to GP services in the Colwyn Bay area, particularly the Rhos-on-Sea area, which is served by both Rhoslan and Rysseldene surgeries, both of which are managed directly by the health board because the GP contracts have come to an end. Those two surgeries are not performing at a level that anybody in my constituency is happy with. There has been no improvement in terms of access over the past 12 months to appointments, particularly face-to-face appointments with GPs. There have regularly been problems with access to repeat prescriptions for those who are chronically ill, and, quite frankly, it's not good enough. When will we see the sort of healthcare that the people of north Wales need to see, and when will people served by those two managed practices in the Colwyn Bay and Rhos-on-Sea area get a primary care service that they can rely on?

Obviously, I don't have any knowledge of the two GP practices that you referred to. I do know from my own postbag in Wrexham that access to GP services is not where we would want it to be in north Wales. I know that the health board have just appointed a new—I'm not sure if it's a director but it's certainly an officer in relation to primary care, and I'm due to have a meeting with her to discuss issues in my constituency, and I would encourage you to do that, because I think if we are trying to avoid the increased number of people we're seeing in A&E because they can't get access to their GP services, then it is very important that the health board grasps this and deals with these difficulties.

Thank you, Trefnydd.

I'd love to see an agenda item on the Cabinet papers that was a tutorial by the Trefnydd on how to give succinct answers in oral questions. And then if that part of the bargain is kept to, I'll hold a tutorial on how to ask succinct questions by all backbenchers as well. Okay, that was 10 questions in 45 minutes. Da iawn.