The Post Office and Royal Mail

1. Questions to the Minister for Social Justice – in the Senedd on 7 December 2022.

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Photo of Heledd Fychan Heledd Fychan Plaid Cymru

(Translated)

8. What discussions has the Minister had with the Post Office and Royal Mail regarding ensuring the continuation of of their services in South Wales Central? OQ58828

Photo of Hannah Blythyn Hannah Blythyn Labour 2:12, 7 December 2022

(Translated)

Post Office and Royal Mail matters are not devolved, although I am of course interested in any issues that affect Wales and Welsh communities. My officials stay in regular contact with both organisations. I last met with Post Office in October and with Royal Mail in July.

Photo of Heledd Fychan Heledd Fychan Plaid Cymru 2:13, 7 December 2022

(Translated)

Thank you very much, Deputy Minister. Our postal service, of course, through the Post Office and the Royal Mail, is an essential service for so many people in our communities. In my region, a number of post offices have closed or have reduced their opening hours, and there are specific concerns regarding the future of Pontypridd post office—an extremely busy post office in Pontypridd town centre that is due to close on 23 December with no certainty yet if it will reopen.

Furthermore, and as you'll be aware, there is an ongoing dispute involving the Royal Mail employees, and today I'd like to send a message of support to those employees who are fighting for their working conditions and the future of the service. We heard evidence in the media last week regarding how the service is run. Letters are no longer being prioritised, and there has been a reduction in the number of employees, meaning that some people are missing important mail such as vital medical appointments because letters are not reaching them in time. I would therefore like to ask: what specific discussions have you or your officials had with the Post Office and the Royal Mail in terms of these elements of their services, and specifically in terms of the Royal Mail, the dispute, in order to ensure that the workers' demands are being addressed by management and that this vital service is safeguarded for the future?

Photo of Hannah Blythyn Hannah Blythyn Labour 2:14, 7 December 2022

I think this is a matter that the Member follows quite closely, and has been in touch via correspondence previously. And, I know that it's something that impacts on all of our communities, particularly the more rural communities in Wales that are dependent on the universal service obligation. I think the first thing to say in terms of the Post Office and the Royal Mail is that they're obviously distinct and separate companies. But, I'm aware of the issue that the Member mentioned with regard to Pontypridd post office, and that they are currently seeking alternative post, but I know it's a challenge that faces many communities and it's something that I will pick up again with Post Office and perhaps follow up with a further meeting and update the Member.

And I'm sure the workers at Royal Mail will certainly appreciate the support from Members in this Chamber for the current industrial dispute. Because it not only threatens to impact on those who provide those services and the workers in Wales, but also the services that we receive in Wales as well. It's not just looking at weakening the position of workers, but weakening that service and, potentially, moving away from that universal service obligation that so many communities depend on. So, I think the CWU are right when say this dispute isn't just about pay and conditions—it's about an institution that we've depended on for many, many years. So, I can say to the Member I am due to meet again with CWU very shortly and I'm happy to update following that.

Photo of Elin Jones Elin Jones Plaid Cymru 2:15, 7 December 2022

(Translated)

And finally, question 9, Hefin David.