Part of 1. Questions to the Minister for Climate Change – in the Senedd at 1:43 pm on 8 February 2023.
Thank you for that comprehensive answer, Minister, it's really appreciated. I'm sure you would agree with me that the longer it takes to resolve this crisis, the greater the mental and financial pressure for these vulnerable residents. I'm sure you'd agree with me too that we shouldn't be allowing other people to get on the back of this and actually benefit financially. The reason I'm mentioning this now is that individuals have written to me explaining, in some instances, that the service fee, since all this, for a three-bedroomed apartment has increased from £2,500 to around £5,000 a year. Alongside that, it's been alleged to me that as least one managing agent is charging an in-house brokerage fee for insurance, also serving section 20 notices, not carrying out the works, charging admin fees on top of the management fee, and that some have no corporate policy for proactive maintenance or for the regular checking of singular compartmentalisation of escape routes. That strikes me as an abhorrent management regime. Would you be prepared to look into this further by means of a review or some form of inquiry to establish how exactly each managing agent in Wales has responded to this cladding crisis and if there is any sign that some could actually be profiteering from this situation?