First of all, can I say that it’s not often I get very angry in this Chamber with the representations made by members of all parties, but I was angered by what Dawn Bowden said? This party has never, never criticised the paramedics and the service they provide. We have been critical of the times that weren’t met under the previous iteration of this policy, and justifiably so. As you say, Cabinet Secretary, it was a difficult time, and you had to take some steps. And while I would agree with you to a certain extent that outcomes are the most important things, the one thing has come to pass that we feared, and you did not address this Dawn: that people are being missed by this new system who weren’t missed before, and, as a result of that, are not having what you would call a good experience, quality of care, or the best journey through the system. And for that, I’m going to quote a constituent of mine—an 80-year-old man—who fell at home, and despite repeated 999 calls, no-one responded to him for more than eight hours. He had a broken femur. He risked dehydration, shock and pneumonia. He was an amber call. There was no blue light in those eight hours. That man, by the time he got to hospital, was very nearly what we would now call a red call. He very nearly died.

So, there’s no point you coming to us and saying, Minister, that the amber category is not causing problems. What I would like you to do is present to us, or give me an answer today, about how many of those amber call responses have resulted in presentation at A&E in a condition that you would then call a red category. In helping you answer that question, one of the reasons, I think, why we still have a difficulty in meeting any kind of target—although there isn’t a specific target with amber, is there—is that we still have difficulties with ambulances lining up at A&E. And perhaps you can tell me how, if there is clinical evidence that it is a good idea, that this Thursday in Morriston Hospital, it took a constituent of mine eight and a half hours to get through A&E, and during that period of time, which was overnight, so not in the busy period in the day, there were six ambulances queuing up at A&E to discharge their patients. I welcome the fact that paramedics are feeling better about this. They did have difficult targets to meet before, but I’m wondering how many of them are going to be speaking to you shortly to say that those amber categories that they turned up for were in fact red. Thank you.