Part of the debate – in the Senedd at 4:23 pm on 12 February 2020.
Rhun ap Iorwerth
Plaid Cymru
4:23,
12 February 2020
'Our letters currently no longer provide telephone numbers and do direct customers to our online booking system. However, the telephone numbers for customers to contact us on are always provided on our terms and conditions, which are reviewed approximately every 18 months and sent out to all customers.'
