– in the Senedd at 2:41 pm on 17 March 2020.
So, everybody ready to move on to the statement by the Minister for economy and transport on coronavirus update. Ken Skates will make that statement.
Diolch, Llywydd. There is no doubt whatsoever that we are facing unprecedented pressures on our economy as a result of the coronavirus outbreak. There will be many companies in Wales, small and large, dealing with the fallout of this virus. From contract cancellations to increasing staff sickness rates, from major supply chain disruptions to significant cash flow challenges, this crisis will have a significant impact on the way our economy works over the coming days, weeks and months.
A significant proportion of the working population may now be off work at any one time during the outbreak, and with Wales particularly dependent on small and medium-sized businesses, the impact on our economy will be significant. As a Welsh Government, we are doing everything we can to support businesses to deal with the impact of coronavirus.
My advice to all businesses is to use the help and advice that is available. Any business affected should contact the Business Wales telephone helpline on 03000 60 3000. They can help with practical advice, from staffing to financial planning as well as supply chain support. Now, the Development Bank of Wales is also available to help. It has equity and loan funding available immediately to help businesses through the cash flow and other challenges they may face in the weeks and months to come.
On Monday, I announced that the Development Bank of Wales will give a three month capital repayment holiday to the businesses it supports. The bank currently supports around 1,000 businesses and this will help them—some of our smallest SMEs, ranging from small food retailers to the creative industries—to get the vital help that they need. Today, I spoke with the development bank chair to discuss potential further measures we may need to take in the coming weeks. And on Thursday, I will be having further discussions with high street banks and the British Business Bank. I will also be convening an emergency council for economic development on Thursday this week, to provide a forum for the sharing of business intelligence and to discuss practical solutions to the challenges that we face.
I have been having a series of conversations with business organisations and social partners, and through our three regional offices we are collating business intelligence to inform our mitigation and next steps. I met with my senior leadership team in the economy and transport department yesterday and confirmed that the regional response taskforce teams established during our Brexit preparations will now be operational to support the redundancy and skills needs as they emerge. Our ReAact and Careers Wales advice is being made available, and I am actively exploring ways in which these tools can be enhanced in the coming weeks.
Our discussions with business groups and the intelligence we have received has helped to shape the £200 million package of support announced by the Minister for Finance. As part of that package, retail, leisure and hospitality businesses with a rateable value of £51,000 or less will receive a 100 per cent business rate relief, and pubs with a rateable value of between £51,000 and £100,000 will receive a £5,000 reduction on their bill. A further £100 million will be available for a new grant scheme for small businesses. Whatever further consequential funding the Welsh Government receives from the UK Government as a result of support for businesses, we will ring fence for support to businesses here in Wales through an enhancement of our package of support.
Now, the Welsh economy could be particularly affected because of the prevalence of manufacturing and the prominence of the automotive, aviation and tourism sectors. As well as this, workers will be affected in many respects, ranging from employee illness and isolation to looking after children who may not be able to attend school. Areas of the economy where home-working is not possible will face a significant challenge.
We welcome the action taken by the Bank of England. However, the scope for monetary policy levers to help is limited, not least because interest rates were already at a very low level. The scale of this challenge is now so large and so urgent that only a massive fiscal policy intervention by the UK Government can help businesses and individuals bear the burden of what is to come. Furthermore, a response co-ordinated with other major economies is now urgent and likely to be far more effective in reducing uncertainty and maintaining consumer and business confidence than countries taking individual actions.
Avoiding a major recession and long-term structural damage to our economy should be the UK Government’s major economic priority. That requires a genuine, four-nation approach to supporting the economy, and the lack of information from the UK Government is currently hampering this effort. As devolved Governments, we will play our part in helping to utilise that significant fiscal stimulus in the most effective way. Collectively, we need to find a way to hibernate viable businesses affected by this crisis; protect vital support chains and supply chains and give individuals impacted by this outbreak the financial support they need to get through it. That was very much the ask I made of the UK Government during my discussion with the Secretary of State for Business, Energy and Industrial Strategy this morning and in the letter that the First Minister sent to the UK Government earlier today.
The UK Government needs to work with the Bank of England to ensure that the banking system has the required amount of funding in place, and the level of flexibility needed to ensure the survival of viable businesses experiencing cash-flow problems. I'll be stressing in my meeting with banks here in Wales the need to ensure that liquidity is available.
On statutory sick pay, the UK Government is bringing forward legislation to allow small and medium-sized businesses and employers to reclaim statutory sick pay paid for sickness absence due to COVID-19. This will be available to businesses in Wales and we will work with partners to ensure that employers over the coming months set up the right repayment mechanisms as soon as possible. Now, I strongly urge the UK Government to use this system to support the most economically exposed and vulnerable individuals.
The UK Government announced a temporary coronavirus business interruption loan scheme to be delivered by the British Business Bank. This will be available to businesses in Wales via the British Business Bank. A Time To Pay scheme has also been announced whereby all businesses and self-employed people in financial distress and with outstanding tax liabilities may be eligible to receive support with their tax affairs through HMRC's Time To Pay service. This is also available to businesses in Wales.
Our transport providers are also facing incredibly difficult challenges. I have been holding urgent conversations with senior figures across the industry as fewer fares are putting significant pressure on the finances of our major rail, bus and airport services. I have spoken a number of times to the chief executive of Transport for Wales. Now, across the UK, including in Wales, rail passenger numbers have fallen by up to 18 per cent on certain lines already. Elsewhere, Network Rail has launched a survey of its suppliers over fears of material shortages due to the coronavirus. Despite the economic impact, all our operators are continuing to follow the most up-to-date guidance from the public health authorities and industry bodies. Contingency plans are in place and TfW are examining future mitigations such as staffing and stocking, as well as issuing additional sanitizer and personnel protective equipment, and reviewing cleaning regimes.
Now, regular advice is issued to passengers, including the 'catch it, bin it, kill it' campaign, by displaying posters at key stations and sending out messages through Twitter and other social media channels. A cross-industry action team has been stood up with daily communications to ensure that they are ready to respond if the situation changes, including planning for a range of different scenarios.
The same can be said for the bus industry, with additional cleaning of buses and regular reminders to staff about hygiene good practice and additional cleaning materials, such as personal hand sanitizer, has been issued for front-line employees, depots and work areas. Officials have met with the bus industry group, and I spoke with senior figures from the industry yesterday.
In terms of Cardiff Airport, I spoke to the chief executive officer and her team over the weekend, and my officials continue to be in close contact through this week. The demise of Flybe left a 5.6 per cent gap in its revenue, and this crisis will severely test the sustainability of all airports across the world as the number of flights decline sharply. In recent times, however, Cardiff Airport has diversified its business base and carries less debt into this crisis than many of its UK neighbours.
However, as in other sectors, we should be under no illusion about the scale of the challenge ahead. Tui has said that it will suspend the majority of its operations, and there may be other operators taking the same action in the coming weeks. My thoughts are, obviously, with those affected employees and passengers who have had their travel plans disrupted. I'll remain in regular contact with Cardiff Airport and the Department for Transport on aviation and other visitor-related issues.
I hope that this statement assures Assembly Members that we are doing all we can to protect the Welsh economy and limit the impact on individuals and businesses across the length and breadth of Wales. When the worst of this crisis is over, we must soon look to the future—to the fairer, more compassionate and more equal economy that we need to build. As a Welsh Government, we will play our full part in that work.
Can I, first of all, thank the Minister for his statement today, and can I say that, from my perspective and from these benches, we want to be supportive of the Government and its approach? Clearly, there's a balance, I think, between scrutiny of Government, but also being in support of Government as well as we can be at this particular time. It's getting that right balance. I hope I strike the right balance today in my questions to you.
Minister, we're aware, of course, of the additional funding from the UK Government in terms of the £250 million to help businesses and a further £225 million in the budget last week, and I do very much welcome the Trefnydd's commitment—the finance Minister's commitment—and your commitment as well that any funding that does come as a consequential will be ring-fenced for business. That is extremely welcome, and I think businesses will be grateful for that commitment.
You talked about the one stop—I think the First Minister referred to this in his answers to questions today, as well, about the one-stop place for business support. Can I just ask: is that actually a complete one-stop shop? If a Welsh business rings Business Wales, will they also get advice on perhaps areas that are not devolved to the Welsh Government? Will they be appropriately signposted? Is it an absolute one-stop shop? I think it should be, and I hope that you can answer positively in that area.
The other issue, of course, is capacity in terms of Business Wales, because, especially when further announcements come forward, perhaps by UK Government tonight, there will be a capacity issue, I have no doubt, for Business Wales. So, perhaps you could talk about how you may be transferring officials from other departments to help on that Business Wales line and to ensure that people get a timely response. If there is a one-stop shop, perhaps you could just expand, as well, on exactly what is covered on the Business Wales line, as well.
With regard to the development bank, I'm pleased that you've had meetings, and, today, I think you mentioned you've spoken to the chair. Can I ask, perhaps, for a little bit more detail on the capacity for extra loan support from the development bank itself? I appreciate that other announcements are coming later today and I know that these next weeks might change that position, but as it stands at the moment, what capacity is there for extra loans. And perhaps you could also provide further information for businesses that currently have loans with Business Wales in terms of having a break from paying those loans for a period of time, but also support for non-customers of the development bank, which could potentially be customers of the development bank, going forward.
In terms of business rate relief, I welcome absolutely the measures that the Minister has outlined earlier today, the finance Minister. I am concerned that there are some businesses, of course, that don't pay business rates, and how they can be supported, particularly small businesses. Very often, they're businesses that are sole traders that can't access sick pay as well—how they could, perhaps, be supported. But there are some businesses as well with a rateable value of over £50,000. I was speaking to one business over the weekend with a rateable value of just over £50,000, as it happens, which has lost approximately £80,000-worth of business over the coming months, and it can't see a way through. It's having a system that tapers relief for those kinds of businesses as well. It seems that, because they're just over the threshold, they might be significantly disadvantaged, so perhaps some more information in that regard.
Bear with me, Presiding Officer, I was called a bit earlier than I expected.
Take your time.
Thank you. Going forward, it's perhaps how the structure of Business Wales might change and develop as requirements need, as well. I think there's a particular need for helping manufacturers and the tourism industry—two very important industries for us in Wales—so, advice you can get in that regard. Also, there's the issue of the timing of announcements as well. Although I want to be as constructive as possible, I appreciate that when it comes to business rates, the UK Government for England and the Scottish Government in Scotland came forward much earlier with plans for business rate relief. I appreciate that you've got to get the balance between speaking to businesses and making the announcements, but if the announcements are delayed by just a few days, then clearly, I'm sure that Assembly Members' inboxes are filled with concerned businesses wondering how that relief will taper across to Wales. It's how you're balancing the two; I appreciate that you've got a juggling act between the two, but getting that information out as soon as possible.
With regard to public transport, Minister, if you could, perhaps, give us a little bit more about the running of public services and Transport for Wales in terms of how the issues there might differ—I appreciate that there's probably not going to be an issue with overcrowding on trains, but there is going to be an issue of some services perhaps having to be delayed and rescheduled. Also, there is some issue about school transport that needs to be considered as well, because I'm aware that, often, perhaps in rural parts of Wales particularly, minibuses run at capacity, with children in a very confined space, and I had one constituent inform me that he's a 71-year-old driver of a minibus, and this is quite common in rural Wales—for drivers to be older, or of the older age. So there clearly needs to be some thought and consideration put into that as well. Thank you, Minister.
Can I thank Russell George for not just his questions, but his enormously constructive contribution this afternoon? Russell George is absolutely right that we have to work collaboratively together in order to overcome the challenges that we face. Reflecting on something that Dr Dai Lloyd said a little earlier, I do believe that this is the greatest threat of our times. We are effectively on a war footing, and we have to use our collective firepower against coronavirus. That means working together with the UK Government, with local government, with the business community and with society in order to deal with this challenge in the short term, and to ensure that recovery takes place rapidly.
Llywydd, Russell George raised a number of important points. First and foremost, I'd like to touch on the role that Business Wales will have in the coming weeks and months. It is the one-stop shop for all business advice and support, and will signpost businesses towards other non-Welsh-Government-supported organisations, including, for example, the British Business Bank.
I'm pleased to say that as a result of the extensive work that was conducted within Government to plan for a 'no deal' Brexit, we have been able to model various scenarios in terms of being able to deploy people to front-line services, and Russell George is absolutely right about the need to reflect in Business Wales the demand that will be coming in the weeks ahead, and the capacity, therefore, will have to be increased.
We've also got good experience of working in various taskforces in intervening across the length and breadth of Wales, and that again stands us in good stead, in terms of being able to get into businesses speedily and offer a full raft of support and advice to get them through this difficult time. We've also been looking internally at how we can, on a temporary basis, reallocate human resource in a way that supports businesses, within my department.
Now, in terms of the role that the development bank has in overcoming this challenge, I'll be meeting with the development bank again on Thursday, and I'll also have—in the same room, or on a telephone conference call—the high-street banks. It's absolutely essential that the development bank's interventions and offers tie in very neatly with what high-street banks are offering as well. And there will be, I hope, as a consequence of an announcement by the Chancellor later this afternoon, additional capital within the development bank available in the coming weeks.
In terms of business rates, I totally accept the point that the Member made. The announcement that Rebecca Evans made yesterday evening concerning the business rate support that we are offering applies to tens of thousands of businesses in Wales. However, this can only be the beginning, and we do desperately need that enormous offer of funding from UK Government that Members, including Alun Davies, have spoken of already this afternoon. That £300 billion that President Macron announced yesterday evening demonstrates why the £12 billion announced last week by UK Government is wholly insufficient, and I am hopeful that, this afternoon, the Chancellor will announce an enormous package of support.
If we do secure further resource, then we will be able to deploy it in a way that benefits businesses of all types and sizes, and I've asked officials to model various measures, including, as an example, a temporary moratorium on all business rates for three months, but it will require a significant financial resource, and that's why I'm hopeful that the Chancellor will be forthcoming this afternoon with the necessary support.
I also agree with Russell George in regard to certain sectors being particularly badly hit. In terms of the Welsh Government's role in supporting businesses, our belief is there will be two phases to this challenge: first of all, the survival phase, and then the recovery phase. In terms of the survival phase, there will be waves in which certain sectors will be in intense need of support. Right now, we are seeing that from the social economy and the social care sector and the self-employed, and that's why I'm keen to model the £100 million of support that was announced by Rebecca Evans for those specific parts of the Welsh economy. And by 'social economy', I mean tourism, hoteliers, restaurants, events, cafes and pubs, as well as, of course, certain parts of the retail sector and some other key areas of the Welsh economy. My determination is that we can utilise both Business Wales and local authorities in order to dispense vitally important money in those businesses that require it.
In terms of train services, Russell George is absolutely right that if we see a significant number of people absent from work because of sickness or self-isolation, then we will need to make very difficult decisions in regard to rail services, and equally, this would apply to bus services as well. Transport for Wales have a strategy group. They are modelling various scenarios, and on a daily basis they are meeting to determine what action may be necessary. But I will endeavour to keep Members up to date on any decisions taken by Transport for Wales. They employ thousands of people, Transport for Wales Rail Services, across the length and breadth of the country, and we are in no doubt that a significant number will self-isolate or become ill with coronavirus. Of course, there are some critical roles that are taken by those employed individuals, specifically the train drivers and the guards, and if there is a significant reduction in the availability of those particular professionals, then it will undoubtedly impact on rail services. But I will be updating Members very regularly on the impact that coronavirus has on our transport network.
Finally, I spoke with the Confederation of Passenger Transport UK yesterday with regard to the bus network, and the point that Russell George made about the workforce, the age profile of the workforce, is something that is causing us concern. We are working with the sector to identify the possibility of cover being supported in the event of many drivers becoming ill or self-isolating, and that is particularly the case, I think it's fair to say, in rural Wales, where we have a large number of small and medium-sized enterprises operating, and so our attention is being focused specifically on those rural areas right now that are already facing other forms of isolation.
I'm very grateful to the Minister for his statement today and for his answers to Russell George. We are, as he said, facing an absolutely unprecedented situation, and I was very pleased to hear him and the First Minister concur with the views on these benches and, I think, across the Chamber that this situation needs a massive response across the whole of the UK. We quite literally, most of us, have never faced anything like this. People talk about the second world war, but none of us can really remember what that was like, and I really think we will need some of that scale of ambition and response. The Minister is quite right to say that that has to be led by the UK Government.
I want to focus my questions, Llywydd, on those matters that are within the Welsh Government's responsibility, but potentially some of those questions will refer to discussions that he and his colleagues are having with UK Ministers. I first of all want to say that, obviously, we welcome the announcement on business rate relief, but as others have already said, there are many businesses that that will not help because they're not currently paying business rates. Can he tell us a little bit more about the proposals for the grant scheme? He may not be able to give us detail, but I think the business community would be very grateful to hear by when he will be able to give us detail, because this is a matter where businesses are going out of business as we speak, particularly those working on very narrow margins. So it's absolutely crucial that, if he can't tell us anymore in much more detail today—and I appreciate what he said about consulting with the business sector, because of course that's appropriate—if we could have an idea of what the timeline might be.
I'd like to suggest to the Minister that there may be more that can be done to make businesses aware of the fact that the usual helpline is the place to go. I think he'd probably agree with me that we're not always as successful as we'd like to be in communicating with particularly really small businesses. There may be things, of course, that we can all do as Members in our own constituencies and regions to help particularly businesses that contact us to be aware of the helpline. But I think there is more work to be done there for people to understand that that's not just a business as usual line, it's also a line that can be used in situations of crisis.
The Minister mentioned in his response to Russell George some of the absolute crisis that some hospitality businesses and theatres, cinemas and so on may find themselves in, because we are, of course, in a situation where people are being advised not to use those businesses, but, on the other hand, there is no compulsory closure of those businesses. So those businesses that might be able to access insurance if they were formally shut down are unable to do so at the moment. My understanding is that that might be a matter for the UK Government, but I wonder if I could ask the Minister, with his colleagues and with the Counsel General particularly, to look at the Welsh Government's powers under the Public Health (Control of Disease) Act 1994, which does give the Welsh Government powers to ban events and gatherings, and to see whether it's possible, as we wait—and of course, we may get more announcements later today—for the UK Government to act, if it is possible to put such an order onto businesses so that they may be able to claim, those of them that do have business interruption insurance, for example. I ask the Minister as well what assessment he has made or can make of how many of those affected businesses do have such insurance. Of course, many of the smaller ones will not, or they won't be covered for this particular situation. I would put it to the Minister that some of those businesses are going to need grant support in the short term to get them through. Again, I was very pleased to hear the First Minister say that no business that was a viable business 10 days ago should not be there at the end of this crisis and I think there's a need for more joined-up thinking to make sure that that happens.
On another matter, it's been put to me that some businesses who do find themselves forced to close could potentially use this time to redevelop, particularly their premises. I'll ask the Minister whether he can look at whether some of the Government's current grant giving schemes—I'm thinking particularly that this has been raised with me by tourism businesses, but there may be others—whether that process could be accelerated, so that if you have got a bed-and-breakfast that has to be closed because there's nobody there and they know, medium term, they need to do developments, whether we can get some access and resources in there, so that while they are closed without the option, they can take advantage of that.
To turn briefly to public transport, the Minister refers to advice given to users of public transport. I wonder if he can think again, with the Minister for health, about whether there is more we need to say to users of public transport to help keep themselves safe. For many people, as the Minister knows, there is no option. He said himself: some of us are lucky and may be able to work from home, but there are people who can't do that, and whether also he can keep us updated about any issues with regard to measures that may be able to be made to reduce overcrowding.
Additionally with regard to public transport, he will be aware that there are many smaller bus companies in particular that will have lost a lot of business. They'll have lost their tourism based business: that's already. It's been raised with me that it may be an issue for those companies if we do go down the route of closing schools, because that is their only sustainable long-term—. Providing school transport is their sustainable long-term way of keeping their businesses viable. I wonder if he could have further discussions with appropriate Ministers to see whether we can support local government to carry on paying for those contracts, even if they're not being used. It would be very understandable, I'm sure he'd agree, for people making decisions at a local level to say, 'Well, if the children are not going to school, we're not going to pay for the buses.' But the reality is, certainly in Carmarthenshire, and I know across mid and west Wales, that if those services are not paid for, those bus companies won't still be here by the time we come out of the crisis, so we do have to think about how we can keep those sustainable.
He mentions in his statement statutory sick pay, and of course that will be helpful to those people who are out of work because they are unwell, or because they're self-isolating, but I'm sure that he'll agree with me that there are an awful lot of people who may find themselves either temporarily out of work or actually redundant because of this. And I wonder if he can have further discussions with the UK Government about how they could, for example, improve the speed at which people go through applications for universal credit, and we would argue on these benches, maybe time in the short term to be more ambitious and to look at a basic income for everybody. But within the Welsh Government's own powers, of course, we do have the emergency assistance payments, and I wonder if he can have appropriate discussions with the appropriate Ministers about that scheme, and look at whether we can put more money into that, so that families who are in crisis because they are self-isolating, for example, and may have no income, could look to receive some support from that fund, so that would need, of course, a change in the eligibility criteria.
Finally, I'm very glad to hear the Minister say that he's having discussions with the commercial banks. I think many of us would believe that they owe us: they got their bailout when the crisis was their fault. I have been told, for example, today by a constituent, that HSBC is already refusing to increase overdraft facilities for some rural businesses, because their borrowing may already be quite high because they're at the end of the winter season and they're just at the time when they may be able to make money. I'd like to ask him to raise that matter specifically because those small rural businesses, again, their margins are very slight, they know they'll have a hard time in the winter, their banks should know they'll have a hard time in the winter, and that shouldn't stop them being supported to continue to lend, and it's completely unacceptable if that is what these big banks doing, and I know HSBC is doing it in one case.
And I'd like to end my contribution, Llywydd, by again thanking the Minister for his statement, and asking him—as I'm sure he will—to keep us all updated. He will, of course, expect rigorous scrutiny from these benches, but we will also offer him our support in dealing with what, as we all agree, is a completely unprecedented situation.
Can I thank Helen Mary Jones for the questions that she's raised this afternoon and for another constructive contribution to this discussion and this debate? Helen Mary Jones made comparisons with the war effort, and I think she's absolutely right: this requires a concerted effort across society, and just as we rebuilt the country in the aftermath of the second world war, we will have an opportunity in the recovery phase to ensure that we develop a new fairer economy, one that is more purposeful. It may well be that as part of the recovery, we will need a very significant new deal—a huge stimulus package led by the UK Government to ensure that recovery can take place at the fastest possible pace.
In terms of the timeline for getting the £100 million out to businesses, I can assure all Members that we are endeavouring to do this as fast as we possibly can do. The meeting on Thursday will be crucially important with the council for economic development. I wish to gain approval from the council, our social partners, for the purpose of the £100 million and the criteria that will be set in order to ensure that the right businesses are getting support.
I think it's worth saying, Llywydd, that businesses will be faced with a very difficult choice. Do they hibernate if they are to survive? Will they hibernate through this current crisis, or will they go on trying to raise an income through the crisis? Will they survive by staying in operation? Now, the UK Government has a role to play in both scenarios. First of all, the First Minister has asked for the UK Government to underwrite wages to ensure that businesses can maintain the employment of individuals, even if they are not in the workplace, and that's absolutely right. The First Minister has also raised the question of a role for a universal income. Again, it could be vitally important in ensuring that those who are most exposed to coronavirus in terms of their economic and welfare exposure are not those who are hardest hit.
In addition, the UK Government can play a major role in terms of tax relief and tax holidays, and this is as an ask that we have made of them today. Welsh Government is able to utilise levers with regard to business rate relief, and we can also look at supporting businesses in terms of cash flow and fixed costs other than those that are applied to wage bills, if the UK Government is willing and ready to step in as I've already outlined. And we are looking at using that £100 million for that express purpose.
I recognise that right now there are certain sectors, as I said to Russell George, that are suffering incredible pain. Those sectors include hospitality, they include the whole of the tourism sector, parts of the retail sector as well. There are also demands from social care to ensure that social care providers are able to pay for the wage costs of employees who need to be covered, and therefore potentially agency staff costs. And also, of course, self-employed people are facing very, very difficult decisions right now in terms of how they go about getting through coronavirus. But the Member is absolutely right that we need to ensure that any viable business today has a viable prospect of surviving and thriving at the end of the coronavirus crisis.
I thought it was a powerful statement that President Macron made last night when he said that no business, large or small, no matter how big you are, will be forced to close as a consequence of coronavirus. And this is a message that I repeated to UK Government. UK Government need to take action to ensure that that is the same situation in the UK. The commercial banks, as the Member said, will play an enormously important role, and as many Members have already said today, in 2008 the public bailed out the banks, and now in 2020 it's absolutely right that the banks play their part in bailing out many businesses that are viable, that have a strong future, but which are facing an incredible challenge right now.
We will be meeting with the commercial banks on Thursday. There are various questions that I'll be raising with them, including to what extent they can make discretionary decisions. Often, decisions are made in HQ. Those decisions don't necessarily reflect the different type of economy that we have here in Wales, particularly in rural areas. So, I wish to ascertain the degree to which the banks are able to make discretionary decisions. There are various other questions that I'll be raising with the banks. I will write to Members after that meeting with further information, so that all Members are able, in turn, to inform their constituency businesses in their areas. I think it's also worth saying, Llywydd, that as we go through the recovery period, there will be a significant demand for working capital, and this is something that I'll be raising with the development bank and high-street banks on Thursday.
My advice to the travelling public using public transport is that they should not use public transport unless it's absolutely vital if they consider that they may have symptoms. If they do have symptoms, they should only—only—use public transport if it is absolutely essential to get the medical support that's required. It's vitally important that all passengers follow the guidance that has been shared by Public Health Wales and that they are able to practice as best possible social distancing when using transport or when at stations.
The bus sector has already provided me, I'm pleased to say, with figures concerning the cost of maintaining services during this difficult period. We'll be considering that level of support that has been asked for, recognising, of course, that the bus network across Wales is vitally important and must be maintained for the future.
Can I thank you, Minister, for the statements that you've made about Welsh Government's support for business? The details of these announcements, I'm sure, have been very comforting to the businesses in my constituency that have contacted me with their concerns, so I thank you also for the additional information you've set out today.
However, you probably won't be surprised to hear that the greatest number of businesses that have contacted me around their concerns are individual, self-employed businesses, and that's really where I want to focus my question, as I know other areas have been covered in some detail. So, if I could just give you an example: I had a constituent who's a professional musician and a music teacher. He's been in touch with me to say that, in the last 24 hours, he's lost the majority of his upcoming business due to the current Government advice, and in truth, we can only see that advice imposing further restrictions in the weeks ahead. And I guess there'll be similar circumstances that will arise for a number of self-employed individuals, and I'm thinking of people like mobile hairdressers, for instance—those types of businesses, where, as we know, business rates are not an issue for them and probably bank loans are not an issue for them. So, any announcements around those areas of assistance wouldn't be of particular help in those circumstances. Given that, as you've quite rightly already pointed out, the UK Government hasn't made any Macron-type announcement of €300 billion of support to guarantee that no businesses go under, what kind of assurance can you give to people in the position of my constituent as to what support they can expect to receive over the months ahead, given that their sources of income have basically been cut off virtually overnight?
Well, the Member makes some very powerful points about the need to support those individuals who are self-employed. As I said in response to Helen Mary Jones, we're looking specifically at the £100 million that was announced and how it can be used to support self-employed individuals at the moment. I also outlined to Helen Mary Jones how we're looking specifically at fixed costs and cash flow issues. I can assure the Member that those measures that were announced by the UK Government do apply to Wales: the statutory sick pay measures; the business interruption loan scheme; the Time to Pay scheme. They all apply to Welsh businesses, and if the UK Government do announce that hugely significant fiscal package of support this afternoon, then we will be ensuring that support for self-employed people is prioritised.
We're now close to 45 minutes into this statement and we've had one contribution from each party group. So, if Assembly Members can be reasonably succinct in your questioning and in the answers given by the Minister—a number of issues have been covered already. So, if we can be succinct, then I'll try and call as many Members as possible. You're first, Angela Burns.
Thank you. I absolutely promise you I've got one area that I particularly want to talk to you about, which is business interruption insurance. I've been contacted by a significant number of businesses who are finding it very difficult to get insurers to do two things: (1) to understand that COVID-19 is a notifiable disease. Now, you and I know that under the Health Protection (Notification) (Wales) (Amendment) Regulations 2020, it was made a notifiable disease on the fifth, and all the other home nations followed around by about the 5 or 6 March, and yet it's very difficult (1) for the businesses to find anywhere on any website—yours, the UK Government's, anybody's—that it is a notifiable disease, and (2) to get the insurance companies to recognise it's a notifiable disease. That's my first insurance question, and I know you're meeting the banks, and I wondered if you might be meeting the insurers.
My second insurance question, which, again, is very similar, is about the business interruption insurance. Again, businesses are saying to me that, for example, if somebody turns up at their hotel and they are diagnosed with COVID-19, then they will get paid, but if they cancel that hotel room, there's no business interruption insurance. Again, the insurers are playing real hardball. Minister, I wonder what you, in conjunction with the other home nations, might be able to do with insurance companies, so that business interruption insurance can apply to this kind of area.
Can I thank Angela Burns for the question concerning business interruption insurance? It's actually helpful that the Member suggests that we do with this on a four-nation basis, because it is exactly the point that I was going to be raising, amongst many other points, with my counterpart in the Scottish Government when I speak with her this afternoon. It's also something that we've been raising with the Department for Business, Energy and Industrial Strategy. We're already speaking with the sector and the representative body for the sector, pressing them to act responsibly, and we will ensure that they see, in plain black and white, the announcement of it being a notifiable disease, to ensure that there is no reason for them to avoid payouts.
I won't dwell on the level of support, which has already been pursued by my colleague Helen Mary Jones, other than to say that we must secure that unprecedented level of support and make sure that it has impact on the ground as soon as possible.
I'd just like to outline some of the elements that have been brought to my attention to focus our minds on what we're dealing with: a small company with £120,000 revenue loss; a coast tour operator—£30,000 losses already; the tourist attraction—devastating news for them, with the loss of business. At the same time, the owner is recovering from cancer, two of the children are sitting their GCSEs this summer, other family members have serious illnesses. A drinks manufacturer that has its orders being dried up. Pubs devastated at having customers told to stay away, but not being told, as we've just heard there, that they have to close. Bus operators fearful they'll go out of business, and the long-term effects of that, with needing to carry children to school once this is all over and so on.
I appeal, more than anything now, apart from the level of support, for stronger, clearer communication from Government to businesses. That's the one thing that people are really asking for. I'm glad we've had the assurance that the Business Wales helpline is the de facto business COVID-19 helpline now. I would advise you to have a look at that website and see if that can be strengthened. I'm not sure the message is there that that is the place to go, though I am now advising my constituents to ring that number, 03000 603000. I'm also asking them to feed back to me what kind of level of service that they have, because it's going to be under severe pressure. And as one question, I'd ask you: what additional resources have been given to Business Wales in order to meet that demand that is bound to be there now that we know that's the place to go?
Can I thank Rhun ap Iorwerth for his questions? He's absolutely right, there are businesses within Wales that have shown remarkable resilience in dealing with not just this challenge, but also, very recently, flooding in many parts of Wales and, of course, the uncertainty caused by Brexit.
In terms of Business Wales, Business Wales were offering advice as the main point of contact with regard to Brexit. Many businesses are therefore familiar with the services that it offers. I'm writing to businesses directly today through Business Wales, and I can assure Members that whatever resources are required within Business Wales to address the demand that is to come will be made available. As I said in answer to Russell George, we were able to plan, as part of our Brexit preparedness, for additional front-line human resource to be deployed, and that will happen in terms of meeting the coronavirus demand as well.
Unfortunately, the Prime Minister's statement yesterday has caused some considerable concern for many businesses, particularly those in the hospitality sector who are at a loss to know how they can continue to function in many cases. What we need, I believe, is a Marshall plan for small businesses. In the same way as—as other people have pointed out this afternoon—we bailed out the banks collectively as a society a decade ago, we now need to ensure that small businesses who are the lifeblood of our economy and our communities get the support of Government at all levels now to ensure that they survive the next period. I think people across the country welcome the statement that you made on rate relief. I think that is something that will be welcomed. But we need to go much, much further than that.
I'd be grateful, Minister, if you could raise some of these issues with the Chancellor of the Exchequer at the UK Government to ensure that businesses have the income support they require to carry them through this period, but also those people who are self-employed. I spoke this morning to taxi drivers in Ebbw Vale and in Tredegar who are concerned about the vitality and viability of their businesses, how they can sustain their families and their businesses over the coming weeks and months. I spoke to somebody who's running a bar and a cafe in Tredegar, who is concerned about the people who are going to be losing work, conceivably, over the coming weeks. How will they survive? Some of the lowest income families in the country will be affected by the economic consequences of this. This is something on which Governments at all levels need to work together to address. I hope that you will be able to lead the establishment of a UK business taskforce to ensure that all the Governments of the United Kingdom work together—where you have powers, that those powers are used.
We spoke earlier about the financial structures within the United Kingdom. The UK Government needs to make urgent changes to the way in which funding is made available to the Governments of the UK to address these matters, and that needs to be done very, very quickly. I hope also—you mentioned the Business Wales hotline—that that information is made available to Members as well to enable us to respond to our constituents, and that we ensure that there are enough resources available to Business Wales to provide that service to people who are sometimes at the end of their tether. The next few months will determine how the vitality of our communities and our economy will be able to bounce back from this crisis. And I hope that we will be able to echo what Macron said to the people of France last night: that not a job will be lost, and not a business lost because of this crisis.
Can I thank Alun Davies for his contribution and for his questions? And he's absolutely right in that a four-nation approach will be needed, not just in terms of ensuring as many businesses as possible can survive, but also to plan for the period afterwards, to plan for the recovery of the economy. And I'm already giving thought to how we can form, as the Member put it, a form of taskforce, to ensure that we collectively invest in the right form of businesses across the country to drive inclusive, fair, purposeful growth in the future.
I'll write to all Members with information concerning the Business Wales services. There are dedicated pages on that website concerning COVID-19, but, clearly, given the escalated scale of the problem that we face, it is quite clear that Business Wales's role in the coming months will be almost wholly consumed with coronavirus cases. And therefore it too will have to ensure that, internally, it is structured in a way to divert as much human resource as possible to this specific challenge.
I think the Member makes an important point as well about certain sectors where homeworking just isn't possible, including, as he said, hospitality. And, for those businesses, the only viable option may be hibernation, and this is why it's vitally important that the UK Government agrees to the First Minister's calls for assistance in terms of underwriting wages to ensure that individuals are not made redundant and that companies don't go insolvent, and to ensure that the UK Government steps in in terms of holidays and relief for taxes.
Andrew R.T. Davies.
Thank you, Presiding Officer. As someone in this Chamber whose own business has been through similar situations that businesses find themselves in, back on 20 March 1996, when the beef crisis struck and markets effectively shut down completely overnight, I can fully understand the true impact of what we are about to see unfold before many people. And it will be many years before this is balanced, shall we say—I wouldn't say 'rectified' because I think the economic damage, even in the last five days, has been so great that it'll be difficult to make up that ground. But there will be a future coming out of this, and we have to be prepared for that future, to shape it and create it.
I'd just like to seek two points from the Minister, if I may. I am surprised that the Minister hasn't touched on the £100 billion that the Chancellor put on the table last Wednesday in his budget in lending support through the banks and underwriting 80 per cent of the collateral should the loan go bad. I think that is an omission from the statement this afternoon. As I said, I'm very surprised that it is missing from the statement, because it is critical that people do have access to credit. And, at the time of that announcement, as far as I'm aware, that was the biggest fiscal stimulus in Europe—at the time that it was announced on Wednesday; there will be further stimulus announced this afternoon from the Chancellor. But it is vital to understand how the Minister will be engaging with banks. I heard what he says about a meeting on Thursday, but many of those decisions are taken outside Wales, and it cannot be right that businesses in Wales might be jeopardised in their applications unless that voice is heard loud and clear and decisions are taken on the specifics of the way the Welsh economy is structured, which has a very small business focus to it, rather than some of the larger entities that you find elsewhere. And I would be very pleased to understand what your key asks are going to be in that meeting that will be held on Thursday.
The second point I would like to make to the Minister is that supply of information. It is critically important. As the constituency Member for the Vale of Glamorgan and I found out yesterday, businesses at the moment feel that they're working in a void of information. Some of that information has been made available over the last 24 hours. But, as of yesterday morning, most of the businesses that we were speaking to—and the constituency Member for the Vale of Glamorgan will back this up—understood what was on offer from the UK Government, but did not understand what was available from the Welsh Government. I hear what you say about Business Wales being the main point of contact, but can you give me an assurance that they are resourced well enough? Because every single business in Wales is affected by what is unfolding before our eyes. And I don't mean this as a criticism, because the size of this is so great, but I struggle to believe that that one point is going to be resourced enough to be a one-stop shop to provide all the information that we require from the UK Government's point of view, as well as the Welsh Government's point of view. And I don't mean that as a criticism—I mean that as the scale of what we are facing in the coming days and weeks ahead of us.
Can I thank the Member for his questions? And of course I'd be more than willing to receive any advice that reflects on his own personal experience of overcoming the beef crisis, and in particular in terms of how he and the sector that he is part of ensured that there was a viable future at some of the darkest times that the sector faced back in the 1990s. In terms of the £100 billion that the Member refers to, that's not what businesses are necessarily calling for at the moment—they want grants, they need grant funding, in order to overcome problems with cashflows, with wage bills, and so forth. And, in terms of my meeting with the banks on Thursday, I'll be raising questions concerning forbearance, I'll be raising questions concerning—as I said to Helen Mary Jones—the ability of the banks to operate in a discretionary way here in Wales. And we'll also be discussing how we ensure that UK Government measures, Welsh Government measures, and the actions of the banks individually, tie together in the most effective way. I do take the point that the Member has made, and that other Members have made, in regard to capacity within Business Wales. But, as I've said, we will do all we can to ensure that as much of that demand that is going to come down towards Business Wales is met within that organisation.
Minister, my constituency of Pontypridd—and of course much of Rhondda Cynon Taf—was devastated by the floods. Treforest retail park alone—an estimated £150 million of damage. The first thing I want is an assurance that the funding that's available to recover from the flood damage isn't going to be affected in any way, because many of those businesses are now also affected by the coronavirus pandemic as well, and that has created almost a double whammy—a double hit to those particular businesses. Just as they were beginning to recover, get back on their feet, they've been hit as well, so will need very specific help. In terms of transport, there is of course a very major transport company. We've talked about small businesses and medium businesses, but I have a transport company—as you well know—within my constituency that employs around 800 people. Transport is massively affected. It ties in with the tourism trade, it ties in with holidays, and I think what is going to be required is not really a reactive response from business, but really a proactive response from Welsh Government to go out to those businesses to engage with them on what is it specifically they need to see them through the next couple of months, because there are going to be layoffs, there are going to be redundancies, across the country. I see the estimated figure is that one fifth of the entire workforce of the UK is likely to be off work at some time as a result of coronavirus.
Can I also then also ask if perhaps you could say a little bit more about the letter from the First Minister, which I think has gone to the Government, about the issue of an universal income? Because I see all the steps and measures that have been taken about sick pay and so on, but, quite frankly, someone going from a fully-employed job on to sick pay of £94.25 per week—it is not going to enable them to live, it's going to push them into poverty, and exactly the same issue in terms of universal credit.
Now, perhaps it's a disgrace that those benefit levels are so low compared with our European partners, and maybe now is the time to really push the opportunity to give every single worker or person who loses their job or is laid off as a result of coronavirus a guaranteed minimum income. Of course, this isn't a matter that Welsh Government can do, but we should be pushing it, because this seems to me the simplest and most obvious way to ensure that what happened during austerity, when it was working people and the most vulnerable who suffered during austerity for 10 years—and we know that in disasters it always seems to be the working people and the vulnerable who lose out—that that doesn't happen again as a result of coronavirus.
Of course, we protect our businesses, because we want to keep jobs. We want those jobs to be there in the post pandemic environment. But, equally so, we've got to make sure that ordinary working people do not suffer the consequences of this disaster and that—if we are a united society, a United Kingdom, a united Wales and a part of a global structure, then we've got to ensure that working people are not pushed into poverty as a result of what happens, and that their incomes and their social well-being is as important as every other aspect of this virus we're trying to deal with.
Can I thank Mick Antoniw for the hugely significant points that he makes regarding the potential of a guaranteed minimum income right now and in the weeks and the months to come? It would also enable a more rapid recovery to take place, because you would be providing money to those individuals who would be most likely to use it, supporting our high streets, supporting the foundational economy, ensuring that growth is achieved sooner, rather than would otherwise happen if we do not have a form of guaranteed minimum income.
I'll ensure that the letter from the First Minister is published, if it has not already been, so that Members can cast their eyes over the detail of what the First Minister has said. And one of the calls that we've made, as I've said to numerous Members now, is for the UK Government to underwrite the wages of employers who are affected by this virus.
The Member makes the important point about how a number of businesses in his constituency and across Wales have suffered a series of significant setbacks in recent times and, in particular, the challenge that businesses in his constituency faced in regard to flooding has already been reflected on in the Chamber in my answer to Rhun ap Iorwerth. The funding provided for that purpose is provided for that sole purpose—to assist businesses affected by the flooding that took place as a consequence of storm Ciara and storm Dennis, and that money should and will be used for that sole purpose. Any additional support in terms of coronavirus will, as I say, be additional.
And in terms of the transport company—. I know that the Member has actually raised with me already a specific case in his constituency, and I've asked officials to proactively take a look at how we might be able to assist that company. But, again, as I've said to a number of Members, it may well be that some companies choose the best course of action as being hibernation, rather than to struggle on. And it's my view that we should not have redundancies during this difficult period and, if the UK Government follow the leadership of President Macron, redundancies can be avoided. That said, it is going to be an incredibly anxious period for the entire country.
We are out of time allocated by the Government for this statement, but I will take three more speakers—one from each political party. Mark Isherwood. Quick questions, please.
Diolch, Llywydd. How are you engaging with business umbrella organisations across Wales? You'll be aware, for example, that North Wales Tourism are inundated with calls from members requesting help and guidance. Therefore, how are you maximising the opportunity to use other access points to both gather intelligence but also share information?
You've announced the relief in rateable value of 100 per cent for properties up to £51,000—rate relief. Yesterday, I visited a hotel and wedding venue in Flintshire with a rateable value of £79,000, and they said all their customers are cancelling, all their staff are being sent home. They employ 40 people, but they won't survive without help. So, what can I say to that hotel, where the rateable value falls above that £51,000 figure, and they're already hitting the buffers of crisis?
I've been contacted by another wedding venue in Denbighshire. Apparently, Denbighshire council's registrars have said that they're no longer willing to conduct weddings in either hotels or registry offices. They're questioning who made the decision, why weren't they told, and why are they going straight to customers who are now in a panic. So, I'm wondering if you've given any thought to, or could give some attention to, the announcements by registrars, at least in Denbighshire and possibly more widely, given the importance of wedding venues to many businesses across Wales?
Reference has been made to—
That was your third question now, when I'd asked for a quick question. So, I'm sure three questions are ample for the Minister to carry on with. Minister.
Can I thank Mark Isherwood for his three questions? If he does have any more questions, please don't hesitate to write to me. Indeed, if you have any suggestions, any ideas, any observations, any intelligence, please provide me with it.
In terms of our engagement with the umbrella organisations, I've spoken quite extensively with a number of organisations, including the Confederation of British Industry, the Federation of Small Businesses, the chambers of commerce and so forth. We'll be meeting again later this week. I spoke with officials in my colleague Dafydd Elis-Thomas's department yesterday concerning the engagement that they have with the tourism sector. I was assured that there is close contact established with the tourism sector.
I have now received a number of letters and other forms of correspondence from businesses within the hospitality sector, within other key sectors of the economy that Dafydd Elis-Thomas is responsible for, and we are reflecting on those calls that are made within the correspondence in terms of how we utilise the £100 million and any additional financial resource that we'll be able to make available as a consequence of what I hope to be a very significant announcement later today by the UK Government.
Llywydd, I'll have to reflect on the point that was made in regard to the decision made by registrars, if I may, and return to the Member with some more detail on that. This is something that I think is specific to certain areas of Wales at the moment, but I'll need to check and I'll write back to the Member as soon as I possibly can.
I welcome the business rate announcement, but it won't help the majority of small businesses and self-employed people in the Rhondda as they're not eligible to pay business rates. I've been overwhelmed with messages from concerned people whose income has come to an abrupt end in the last few days, and many people don't have savings because they've sunk everything into their businesses. People seeking advice on what to do now have been told by authorities to go onto jobseeker's allowance. Of course, that's not going to cover overheads, mortgages and other bills. We can't forget the impact on these small businesses, and must do what we can to help them survive, and that includes help with mortgage and rent payments so that people don't lose their homes and premises as a result of this.
Just this morning, I've been approached by a business that was just getting back on its feet after a slump in sales last year. At the beginning of the year, I requested swift action from the Welsh Government to assist this significant employer in the Rhondda, and I'm pleased to say that you answered that call well, Minister, and a plan and a business model were developed that, combined with an upturn in sales, put that company on a firm footing for the future. Those plans are now likely to completely unsustainable. One thing that could be of help to this particular firm and many others in the same boat would be a full roll-out of the ProAct and ReAct schemes that came out of the economy department under Plaid Cymru's Ieuan Wyn Jones in 2008. Companies and trade unions came together after the banking crash and together put forward proposals where workers were able to keep their jobs until the financial storm passed over. You mentioned ReAct in your statement, Minister, but these summits in 2008 did much, much more than that.
I also mentioned universal basic income earlier, and I still want you to make a commitment to that. Could the Welsh Government put together urgently a package of measures that would assist the economy and keep people in work and out of poverty? This is an urgent need that needs addressing now.
And I'd finally like to ask when these grants will be available to small businesses. We've got people in the Rhondda still waiting for the Welsh Government assistance that was announced for the floods nearly a month ago. People can't afford to wait before they access this support. Businesses are crumbling now. They need this support straight away.
I thank Leanne Wood for her questions. I do recognise absolutely the urgency that's required in terms of responding to business needs. That's why the First Minister and I have been so clear in calling on the UK Government to make available a significant package of support for the economy, far greater than was announced last week, and in line with the sort of package that President Macron announced last night. I think the best way to help individuals through this crisis where they are in work, where they are self-employed, is to ensure that there is a universal guaranteed income that is supplied by the UK Government, and of course the huge cost that comes with rolling out such a guaranteed income could be met by the fact that we are part of the United Kingdom. It is a very, very significant act, and can only be delivered by the UK Government.
In terms of helping businesses, the best way to help businesses right now is to assist in terms of cash flow, their fixed costs, and their tax liabilities. Again, that is our ask of UK Government. I can assure the Member that ReAct is operating right now. It will be utilised, I am in no doubt, in the weeks and months to come. And we're looking at how we can intensify the services that are already on offer to businesses and how we may be able to remould and reshape some of those interventions that the Member has outlined, which were developed for the 2008 financial crisis.
I represent the city centre of our capital city, and clearly there are huge numbers of shops, restaurants, bars and entertainment venues that are likely to be affected by this. The city centre is beginning to feel like a ghost town, so I'm very grateful for the rates relief that you have announced, as well as the time to pay that you have negotiated with the inland revenue. But clearly, there are other measures that we're going to need to get us through this if we're not going to have something akin to the blitz happening to our normally vibrant city centres.
I wondered if I could just ask you about the plight of supply teachers, adding to what Dawn Bowden and Alun Davies have said, because if you're an employed teacher and you need to self-isolate you will still be paid, if you're a supply teacher needing to self-isolate you will not be paid. Equally, where schools need to close in the future, supply teachers would be without an income. So, I just would like to reiterate the points made by Mick Antoniw and others, that we really do need some clarity that sick pay is going to be statutory for everybody, regardless of their employment status, and either statutory sick pay for all or a minimum income guarantee needs to be put in place as a matter of urgency to ensure that people are self-isolating rather than taking risks.
Can I thank Jenny Rathbone for her question? She points to one particular area of the Welsh workforce that is suffering extreme anxiety at the moment as a result of the prospect of losing work. We estimate that something in the region of 8 per cent of individuals in Wales would not qualify for statutory sick pay. That's a very significant proportion, and therefore it needs to be given the full attention of UK Government as it is being given the full attention of Welsh Government.
Thank you, Minister.