1. Questions to the Minister for Social Justice – in the Senedd on 24 November 2021.
5. What action is the Welsh Government taking to improve financial inclusion in south-east Wales? OQ57225
Within south-east Wales, our single advice fund helped over 27,400 people to deal with social welfare issues in the last financial year, resulting in over £9.7 million of additional welfare benefit income. Also, our credit union-funded projects across the region ensure that people have access to affordable credit.
Minister, I'm sure you'll be aware that there has been a dramatic fall in the number of bank branches across south-east Wales. Merthyr Tydfil and Blaenau Gwent have the smallest number of bank branches, with around five each, whilst Newport has seen the biggest drop in the number of branches since 2010, which started at 90, to around about 10. From February next year, Barclays is closing branches in Chepstow and Monmouth. As a result, the nearest Barclays branch for people in Chepstow will be in either Newport or Westbury-on-Trym, while the nearest for Monmouth will be Abergavenny or Hereford.
Age Cymru has said that bank closures affect older people more than other age groups, as more than half of the over-75s do not have access to the internet, and even fewer have access to internet banking. Minister, what action are you going to be taking to improve the financial inclusion of older people in south-east Wales, who have been hit particularly hard by the loss of their local bank branches? Thank you.
Well, of course, it is a—[Interruption.] I thank the Member for the question. It's a serious question. It's a non-devolved matter, and I'm sure that you are bringing these concerns affecting your constituents to the attention of the UK Government to ensure that banking services in Wales are maintained. We're going to meet with the banks. In fact, the First Minister and myself and the Minister for Economy are meeting with some of the leading banks in order to make the continued case for access to free cash and banking services, and to halt the loss of the services.
It is quite clear that we need that high street presence for everyone, including the digitally excluded. Also, we continue to work towards achieving the development of our community bank, recognising that we are being failed by the banks and, indeed, the lack of UK Government action to address these closures, which of course are a blight on the lives of so many of our constituents in our communities.